Privacy Policy Overview

This Privacy Policy outlines how we collect, use, and protect personal data.

Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Purpose of use

Purposes of Data Use

We use personal data to provide, maintain, and improve our services, as well as for communication purposes.

Personal data is processed for specific purposes outlined in this policy, ensuring transparency.
Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist us in delivering our services under strict confidentiality agreements.

Any third parties with whom we share data are required to maintain confidentiality and protect personal information.
User Rights

User Rights

These rights include access, correction, and deletion of personal data, among others.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Rights Requests

Requests must be verified to ensure the identity of the requester before processing.

We will respond to requests regarding user rights in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy.

We regularly review data retention periods and securely delete data that is no longer necessary for our operations.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website and other relevant platforms.

We will notify users of significant changes to this policy through appropriate communication channels.
01

Data Collection Practices

We collect personal data such as names, email addresses, and usage data to enhance user experience and provide services.

The categories of data collected depend on user interactions with our platform.
02

Data Sources

We gather data from user inputs and automated systems that track engagement with our services.

Data is obtained directly from users during registration and through their interactions with our chatbot.
03

Types of Cookies Used

Cookies may be categorized as essential, performance, or functionality cookies, each serving distinct purposes.

We use both session cookies, which expire at the end of a session, and persistent cookies, which remain on the device for a set period.
04

Cookie Management

Cookies help us improve our services and user experience by storing user preferences and tracking usage patterns.

Users can manage cookie preferences through their browser settings at any time.

Contact Information

Phone
+1 647-598-0046
Address
50 Plaxton Drive, East York ON M4B 2R1
General Inquiries